Privacy
Responsible data handling is fundamental to the services we provide and your experience with us.​​ At Glengarry Hearing Centre, we are committed to protecting your personal information, handling it with the highest level of care and integrity.
06/14/2025
How We Use Your Information
We collect personal details such as your name, birth date, address, health history, visit records, and services received. We use this information for the following purposes:
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Communication: To coordinate your hearing care with you, your family, and other healthcare providers (e.g., audiologists, doctors, specialists).
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Operations: To manage internal activities and fulfill our service commitments.
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Benefits: To process any entitlements you may be eligible for.
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Orders: To purchase hearing aids and related products from approved suppliers.
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Quality Improvement: To enhance our services through activities like client surveys.
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Compliance: To meet legal and regulatory requirements.
We use your personal health information strictly for direct care and administrative tasks. Access to your records is limited and secured. We retain client records as required by privacy laws. We will never sell or share your personal data with third parties for marketing purposes.
Your Consent
We will ask for your consent when specific information release is needed for your care or certain procedures. By providing us with your personal health information, you consent to Glengarry Hearing Centre:
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Providing assessments, treatments, and services.
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Communicating with referring healthcare providers for proper care.
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Communicating with the prescribing audiologist/professional for hearing aid prescriptions/treatment plans (if different from ours).
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Contacting you with relevant information or resources for your hearing care.
We will always seek your explicit consent for uses beyond those described in this policy.
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Keeping Your Information Accurate and Secure
We rely on you to provide accurate personal information. If you think any information we have is wrong or incomplete, please contact us so we can update it.
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We use robust security measures (secure servers, encryption, industry-standard protocols) to protect your personal data from unauthorized access, alteration, or destruction.
Website and Cookies
Personal information provided through our website (www.glengarryhearing.ca) is never distributed. It remains confidential and is used solely for internal purposes. We do not send unsolicited emails or sell contact details to outside lists.
Our website uses advertising cookies to understand your interests better, allowing us to show you relevant ads on other sites based on your interactions with www.glengarryhearing.ca. These cookies do not collect personal identifiers like your name or email.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website and will indicate the date that it was updated.
Contact Us
If you have any questions or concerns about our privacy practices or how we handle your personal information, please contact us:
Glengarry Hearing Centre
3 Main Street South
PO Box 40
Alexandria, ON K0C 1A0
(613) 525-4612